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Contact Us
We are listening to you
At Ubuntu Books, we're here to answer all your questions and provide exceptional customer service. Whether you have questions about our products, collections, or would like additional information about our services, please don't hesitate to contact us.
Any questions?
Please fill out the form below and our team will be happy to respond as soon as possible.
FAQ - Frequently Asked Questions
At Ubuntu Books, we know how important it is to answer your questions to ensure a smooth and enjoyable shopping experience. If you can't find the answer to your question below, please don't hesitate to contact us. We're here to help.
What are the delivery times?
Delivery times vary depending on your location and the shipping method you choose. We typically ship orders within 2 to 5 business days . You will receive an email with a tracking number to track your order in real time.
Can I exchange or return a product?
We accept returns within 30 days of receiving your order, provided the items are unworn and in their original packaging . Return shipping costs are the customer's responsibility, unless the product is defective or we made a mistake in your order.
What payment methods do you accept?
We accept several secure payment methods, including:
• Credit/debit cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay
• Google Pay
All payments are processed securely, and we use encryption protocols to protect your information.
Are your products ethically made?
Yes, we offer customization options on select products. If you would like to personalize an item with initials, designs, or specific colors, please contact us for more information on available options.
